Vol. 2 (S) Oct. 2020
Article ID. JHSSR-1068-2020[S]
Exploring Factors Influencing the Users’ Intention to Use Aarogya Setu Contact Tracing Mobile Health Application during COVID-19 Pandemic
Aarogya Setu, TAM, Intention to use, Contact tracing, m-health app
The purpose of the study is to explore the cognitive and social factors influencing the usage intention of Aarogya Setu m-health app. This paper draws on extended technology acceptance model (TAM 2) to develop a conceptual framework to explain the factors influencing the usage intention of the Aarogya Setu m-health app.
The study suggests a framework which explains the factors such as “Perceived ease of use”, “Perceived usefulness” and “Perceived privacy risk” determines the usage intention of the Aarogya Setu m-health app, where as “Subjective norm” has no impact on usage intention. Four research propositions are postulated to promote the future research.